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24/7 Support Helpline
Technical engineers available round-the-clock
+92 3077158519
Customer Care

24/7 Dedicated Support & Helpline

Our Network Operations Center (NOC) and field engineers are ready around the clock to ensure uninterrupted connectivity across NATIONAL BROADBAND.

Phone Helpline

24 hours a day, 7 days a week

+92 3077158519 Queries: +92 3000254430
WhatsApp Support

Direct engineer chat

+92 3000254430 Instant Response
Email Inquiries

Billing & Corporate Support

ahmadmohid3358@gmail.com Response in 2 hours
Optical NOC Hub

Central Operations Office

Main Road Gulshan-e-Bashir, Near Qanchi Moor, Ghani Park, Sargodha, 40100, Pakistan

Send Us an Inquiry

Have questions about packages, fiber feasibility, or corporate leased lines? Drop us a message.

Frequently Asked Questions

Quick answers to common questions about NATIONAL BROADBAND connectivity.

You can instantly pay your bill online using our Quick Pay Portal via JazzCash, EasyPaisa, 1Link Internet Banking, or any Debit/Credit card. No login is required.

A blinking or steady red LOS (Loss of Signal) light means the optical fiber cable may have physical bend or disruption. Please do not bend the yellow patch cord. Immediately contact our 24/7 Helpline at +92 3077158519 or WhatsApp +92 3000254430 for rapid field dispatch.

Once your online application is submitted through our Get Connection page, feasibility is completed within 6 hours, and physical optical drop wire is deployed within 24 to 48 hours.

Yes! You can request speed upgrades anytime by logging into the Customer Portal or calling the support helpline. Upgrades take effect instantly upon approval.

We are here to help!